To Our Customers,
With the Corona Virus sweeping the world most of America has enacted mandatory shut downs for non-essential businesses to limit each individuals exposure. But what does that mean for how you interact with “essential’ companies, particularly the ones that come into your home? Of course plumbing companies have been deemed essential and our trade motto has always been, “The plumber protects the health of the nation” but Next Plumbing knew we had to take it the extra step to protect our team and put the health of our community at the forefront.
Due to the nature of our trade we often find ourselves in our customers homes, interacting with some of the most used fixtures and appliances in your home. This can understandably make customers trepidations of opening up their home to us, but we have contingency plans for events like this. In addition to homeowners fearing for their health, they are also concerned with how much this work may cost them. Many companies have begun to charge a “hazard” pay, often times doubling or tripling what the normal cost would be. As always, Next Plumbing refuses to charge any extra for after hours, emergency, or hazardous conditions. The times are already hard enough as it is, we do not intend to capitalize on peoples panic.
Check Out Our Featurette with Fox 4 news!
At the start of each day each technician and office staff member have their temperature taken, and if anyone demonstrates a fever they are sent home. Every technician who visits your home is equipped with shoe covers and latex gloves that are changed out multiple times throughout our visit. Before and after each job is performed the work area is disinfected and cleaned to prevent the spread of any contamination. Each technician is given masks to wear while in your home and whenever possible will practice social distancing with the customer. Each technician is provided with a Tyvek Suit if needed.Perhaps the most challenging obstacle that we had to face was the complete lack of hand sanitizer online or in any of the stores. As everyone is aware the virus has created a frenzy and most essential items disappear as soon as they are restocked. George Garner, the owner of Next Plumbing began to research solutions and decided to start making his own sanitizer. Over the last month he has created several different batches trying to find the best combination. Each technician is supplied with over a gallon of handmade hand sanitizer, and is refilled whenever they are in need!
Next Plumbing has always been there to help keep our community safe, and the Corona Virus will not deter us from helping you in your time in need 24/7.
Video Diagnostics
We are now offering video diagnostics to better serve you! Please schedule an appointment and we will do a Zoom conference with you.
You can download the apps right here:
We'll talk to you soon!
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Hear From Our Happy Customers
At Next Plumbing, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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"Prompt, knowledgeable service from Tony"
We're happy with the result and total cost. This is our second experience with Next Plumbing and would not hesitate to call them for any plumbing problem or renovation.
- Deborah F. -
"Next Plumbing and Tony has your back. You will be surprisingly pleased . They have earned their rave reviews!!!"
Used Next Plumbing today for repairs to both of my bathrooms. I was very anxious about what the repairs would entail, would they be honest, would I be ripped off? Let me tell you, I will not use any other plumbing repair service. I will use Next Plumbin
- Nanci R. -
"Outstanding work"
Ray came out and helped with a bath tub drain and replacing the hot water cartridge in the master bath shower. He was ...
- Thomas Stephens -
"We received excellent service"
We received excellent service on a new hot water heater. Michael Story was knowledgeable and explained differences in ...
- John R. -
"Honesty & caring"
I was lucky to have Matt as my technician. Reviewed my problems, gave me different options, realizing I was on a budget. Did ...
- Jacque -
"Good price and excellent product."
Ray took what was a total mess under my sink regarding excessive hose and replaced with a lot less hose along with new ...
- Ray Rossley -
"Exceptional"
EXCEPTIONAL service and company. From call in (Julia) to on-site service (Mike Story) absolute OUTSTANDING experience. Thank ...
- Ed Handy -
"Great Job, highly recommend."
Mike from Next Plumbing came out, same day with short notice , on time, courteous and professional. Replaced gas hot water ...
- Alan